Question 1

Does Loansupportindia provide the loan directly?

Accepted Answer

No. Loansupportindia is a facilitation and lead-generation platform. We do not directly sanction or disburse loans. The loan is provided by the respective lender/financial institution, subject to its policies.

Question 2

Does submitting an enquiry guarantee loan approval?

Accepted Answer

No. Submission of an enquiry does not guarantee approval. The lender independently evaluates your application and decides based on its eligibility and underwriting criteria.

Question 3

What information do you collect and why?

Accepted Answer

We collect need-based information to process your enquiry and, with your consent, share it with relevant authorised partners. Please see our Privacy Policy for full details.

Question 4

Will my data be shared with third parties?

Accepted Answer

With your explicit consent, your enquiry may be shared with relevant authorised lending or insurance partners. We do not sell your personal information. See our Privacy Policy.

Question 5

Are you RBI approved / licensed?

Accepted Answer

We only make regulatory claims that apply to our actual business model. Please refer to the Company Information page for the applicable details.

Question 6

How are interest rates and charges decided?

Accepted Answer

The applicable interest rate, APR, processing fee, taxes, tenure, EMI and other charges are determined and disclosed by the lender through its Key Fact Statement / loan documents.

Question 7

How can I raise a complaint?

Accepted Answer

You can reach our Grievance Officer through the Grievance Redressal page, which describes the complaint process, response time and escalation route.

Frequently Asked Questions